Privacy policy

Last Updated: 19 February 2026

At Delightly, accessible from https://delightly.in, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party providers)

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and tracking data

This helps us improve your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and services

  • Prevent fraud and enhance security

  • Send promotional emails (only if you opt-in)

We do not sell your personal information.

3. Cookies & Tracking Technologies

Delightly uses cookies to:

  • Remember your preferences

  • Analyze website traffic

  • Improve user experience

  • Run marketing campaigns (such as retargeting ads)

You can disable cookies through your browser settings, but some features may not function properly.

4. Third-Party Services

We may share necessary information with trusted third parties such as:

  • Payment gateways

  • Shipping partners

  • Marketing platforms

  • Analytics providers

These services only receive the information required to perform their function and are obligated to protect your data.

5. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information.

All payments are processed through secure, encrypted gateways. We do not store your card details on our servers.

6. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders

  • Meet legal obligations

  • Resolve disputes

You may request deletion of your data by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communication

To exercise these rights, contact us using the details below.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

📧 Email: help.delightly@gmail.com
🌐 Contact Page: https://delightly.in/pages/contact